Support Solutions

  • Prepaid support plans are available in packages listed below. We reward your decision to buy our prepaid support solutions by providing you with:

    • Priority-One Response
    • Significant Discount To Our Standard Hourly Rate
    • Problems Solved By Our Accredited And Highly Qualified Technicians.

    Our Prepaid Support System is primarily suited towards small to medium sized businesses. Support hours are purchased in advance and providing discounted rates based on volume. The support hours may then be used as required by the customer.

    Another major benefit of discounted Prepaid Support is that there is no expiry dat. You simply use hours when you need our professional technical support services.

    To purchase prepaid technical support services, please select one of the following. Alternatively, download the Prepaid Support Form and Fax it to 1300 764 159 or email it to This email address is being protected from spambots. You need JavaScript enabled to view it.


    DISCLIMER: Remote support time is billed in 30 minute blocks, On-site support time is billed in 1 hour blocks. Once the Prepaid contract is consumed, our billing system will auto renew and re-bill to your account. Payment will be due within 7 days of this account being raised, or prior to your next support request.


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