Maintenance & Support Packages

Maintenance & Support Packages

Simplify your management, cut costs and boost performance with onsite and remote hardware maintenance services from Now IT Solutions.

Imagine enjoying the simplicity of single-point accountability the next time you have to deal with frustrating and often costly hardware problems. The Now IT Hardware Maintenance Services portfolio makes this a reality by offering a range of customisable hardware support services for multi-vendor systems to help you resolve hardware issues quickly and conveniently. We can also manage your maintenance and support needs by drawing on our extensive technical expertise.

Now IT Proactive Hardware Maintenance Services can help you: 

Get the right support for your hardware assets

Leverage single-call accountability for multivendor hardware support

Minimise costly downtime and protect against outages

Expedite recovery

Tailored Service Level Agreements to meet your needs

Benefits

 -A fixed monthly fee

 -Site security assessment

 -Virus Management

 -Back up Management

 -Software Patch management

 -Help-desk Available 24x7 

 -Site surveys and Systems Documentation

 -Third party Facilitation

 -Scheduled Preventative Maintenance calls

 -World class Job Ticketing system

 -Single point Of Contact for Help-desk services

A Maintenance support Package will take the headache of IT problems away from you whilst our qualified support team resolves the issues, timely and effectively, within a clearly defined SLA.