Managed Services

Managed Services

Now IT Solutions has successfully delivered outsourcing services Nationally for more than 6 years. Building on nearly 20 years of consulting and systems integration experience, Now IT Solutions focuses on delivering value-based outsourcing programs resulting in a sterling track record for service management, customer satisfaction and retention. We focus on enhancing and leveraging the value of your IT and application assets.

Now IT offers a balanced business model for outsourcing. This "balanced scorecard" results based approach focuses on the following areas;

Joint governance processes keep clients involved with our Service Level Management, with full visibility into what's happening at every stage of the engagement and tracking the benefits and objectives of the outsourcing program

Our service delivery approach is based on a disciplined, proven approach to integrated applications and IT service management leveraging our industry-leading Macroscope methodology focusing on quality through Industry Standard best Practices and ITIL certification. 

Now IT Solutions takes full responsibility for the integration, enhancement and evolution of IT assets, business applications and professionals to enhance and manage the value of your ICT assets, reduce the total-cost-of-ownership, increase the return on IT investments and align IT initiatives with business priorities.

Now IT offers a full range of services from selective Task based / Project based outsourcing through to Proactive Ongoing management and delivery of IT services for a client's infrastructure and applications environments, in turn providing complete end-to-end coverage 

The service delivery model offered by Now IT uses a "service anywhere" framework through our Australia wide network of partners & Vendors of delivery centres to balance skills, risks and costs. With delivery centres in Sydney, Melbourne, Perth & The Northern Territory, Now IT offers clients a True National reach and capability by managing service delivery leveraging its partner resources.